The process of creating a complex information system that may include designing or building a customized architecture or application, integrating it with new or existing hardware, packaged and custom software, and communications.

Our Jicho Systems Integration Services (SIS) facilitate and assist all our partners to reach a point of total interconnectivity – so you can accelerate the speed of doing business in today’s demanding economic environment, where the pace of doing business is getting tougher and faster. We assist you with integrating and connecting all your dependent ‘pods’ of information into one single and intelligent source – this gives you the correct tools to operate your business in a smart, responsive manner.

The key focus areas of Integration Design are:

  • Service Oriented Architecture (SOA)
  • Integration Architecture
  • Continuous Improvement and Agile Integration
  • Integration Governance
  • Integration Implementation
  • Integration Support

Jicho Systems Integration (SI) service includes designs, implements, supports and manages customised ICT services and solutions. We provide a full range of ICT infrastructural services, such as service desk, end-user computing, server support, data security, network support services, data centre and IT outsourcing, as well as, workforce management and cloudbased solutions. As an end-to-end ICT solutions aggregator.

Jicho SI understands that our customers’ networks must be flexible, compliant and secure. Most importantly, we understand the critical role our customers’ network and infrastructure play in achieving their overall business objectives. A key component of this business unit’s offering lies in the seamless integration of all of an organisation’s technologies into one solution – that is functional, innovative and effective in facilitating their changing needs.

SI methods are as follows:

  • Horizontal Integration:
  • Involves the creation of a unique subsystem that is meant to be the single interface between all other subsystems, ensuring that there is only one interface between any subsystem and any may be replaced with another without affecting the others by using totally different data and interfaces. This is also known as an Enterprise Service Bus (ESB).

  • Vertical Integration:
  • Subsystems are integrated according to functionality by creating "silos" of functional entities, beginning with the bottom basic function upward (vertical). This very quick method only involves a few vendors and developers but becomes more expensive over time because to implement new functionalities, new silos must be created.

  • Star Integration:
  • Also known as "Spaghetti Integration" because each subsystem is connected to multiple subsystems, so that the diagrams of the interconnections look like a star. However, the more subsystems there are, the more connections are made, and it ends up looking like spaghetti.

  • Common Data Format:
  • Helps the system avoid having the adapter convert to and from every application format. Systems using this method set a common or application-independent format, or they provide a service that does the transformation to or from one application into the common application.

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